CareLine is a personal care telephone service by Changi General Hospital (CGH). It provides health and social support to seniors who may be living alone or are frail. It helps these seniors to keep safe.
If something untoward happens to the seniors at home, for example, if they fall or feel unwell, or if they require urgent care, they may not know what to do. They may be feeling scared or anxious. In such situations, CareLine is there to support them 24 x 7.
When a client enrols with us, we start building a care relationship with them so that we can better assist them. When they call CareLine for help, we can assist to coordinate the care that they need. We can help to link them up to agencies. If they need someone to talk to, we can link them up to befrienders.
For our clients, we are here to keep them safe, letting them know that care is just a call away.