Jaque Ng, I began my work in community services by participating as a volunteer for nearly 20 years. In 2011, I enrolled to study a Master in Counselling and took courage to start a journey to serve full time in community services. With knowledge and skills I have obtained from my counselling and training & development programs, I could deliver my counselling service effectively. From a volunteer to a fulltime counsellor, I found this journey was a humbled experience. It taught me to listen with my heart, to show my compassion and to stay attune to my passion towards those who I met, clients, caregivers and those serving in this work. Having to say been in this community services work for decades, I learnt that this is a kind of work requires continued learning, not only upgrading knowledge and skills, also from people I meet in all walks of life. Thereafter, I will integrate my collective learnings and use them in my practice to benefit those people I serve. Nonetheless, I do take pride of my counselling practice because I love my work and I strive to have good, positive and perseverance attitudes to deliver my service.

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