Phyllis is experienced in providing therapeutic intervention to both youth and adults to address challenges relating to across a variety of issues, including familial disputes, individual issues, addictions, stress, strained familial relationships, anger management, social skills, and a range of emotional and psychological issues.
She is professionally trained in administering risk assessments and delivering intervention to her clients in the forensic setting. She has also conducted talks and trainings for government bodies, SMEs and enterprise clients regarding stress management, organisational psychology, and related topics. She has experience handling major crises as part of Critical Incident Stress Management and was also integral in driving an Employee Assistance Programme in her previous role.
Phyllis started out as a Correctional Rehabilitation Specialist with the Singapore Prison Service, working primarily with clients to address addictive behaviours and symptoms of addiction. Having received training in various treatment modalities such as Cognitive Behavioural Therapy, Dialectical Behavioural Therapy, Mindfulness, Imagery Therapy, Narrative Therapy, and Schema Therapy, Phyllis believes in equipping clients with adaptive coping strategies to manage their challenges, thereby empowering them to build support networks to ensure a smooth transition for recovery and enhance personal well-being. Besides offering Individual Therapy for adults and adolescents, Phyllis also does adult ADHD Assessments, and Couple Therapy, using tools from Gottman during her sessions.
Phyllis is Singaporean, and can provide therapy in several languages, including English, Mandarin, and is conversant in the Teochew and Hokkien dialects.