Tech and ChatBot

Grace Phoon is a Clinical Member with the Singapore Association for Counselling. Besides having a Master’s degree in Counselling, she has been serving as an Executive Member with EMDR (Eye Movement Desensitizing and Reprocessing) Singapore from 2018-2020. She is certified in EMDR, a clinically proven psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma. She is also an accredited facilitator for Prepare/Enrich Marriage Program and Taylor-Johnson’s Temperament Analysis (T-JTA ®), which is a widely used personality assessment for individual, pre-marital, marital, and family counselling. Grace has experience counselling in the church and in schools and have conducted mental health and self-care workshops and facilitated divorce support groups. Some of her experiences include conducting counselling courses for the church’s lay leaders to equip them to become better people helpers. Prior to counselling work, she had over a decade of work experience in the pharmaceutical industry and this has helped her in empathizing with the stress and anxiety that corporate world entails. Grace has considerable experience working with individuals and couples – adolescents and adults suffering from depression/mood disorders, anxiety, trauma/abuse, divorce, infidelity, family conflict, relationship issues, self-harming, suicidal ideations, and grief. Her therapeutic style involves helping you to arrive at insight and tools […]

Provision of trained befriender and moderator to support children and youth anonymous via non-real time text-based support. Our services 1. Training Programmes Our training programmes are structured to equip youths with skills to support and empower others within the community. Our programmes are backed by rigorous research and have also been validated by practitioners in the mental health care industry. 2. Letter writing platform The platform serves as a safe space for youths to confide about their problems anonymously to a trained befriender. We seek to provide emotional support to youths who may be facing difficulties in life and encourage meaningful conversations.

The National Council of Social Service (NCSS) has launched a chatbot to encourage mental health sufferers to seek help. It was launched for the first time as part of its “Beyond the Label” campaign. McCann Worldgroup Singapore, which was the creative agency behind the campaign, helped to develop the Facebook Messenger chatbot named “Belle” together with AI technology partner AiChat. It connects youth, adults and seniors to mental health resources and helplines, as well as educate the public with tips on how to interact and support persons with mental health conditions.  

A real-time chat service that targets the hidden youth population in Singapore who are aged between 11 and 18 years old to share their troubles anonymously (peer issues, bullying, or family conflicts etc).    

OTR Listens is an online support platform and cathartic outlet for youth and young adults aged 13 to 35 years old to share their emotions, feelings, issues, concerns, challenges, and aspirations via a real-time textbased chat service and sharing with the community. This service is provisioned by trained volunteers (called Listeners).   https://otrlistens.net/contact-us

Safe Space™ offers a comprehensive online and offline mental health solution using therapy sessions and other resources.Using this system, patients and therapists can connect quickly, and patients can access therapy from anywhere in the world. Booking appointments and taking courses of treatment is in your hands and you can access our Safe Space™ service both on desktop and on the go by downloading the free mobile app. A library of resources to help maintain mental wellness. Therapy webinars that assist people in managing their mental wellbeing. Online therapy sessions for those who are especially vulnerable.

The Singapore Counselling Centre (SCC) is the professional counselling arm of the ACC Institute of Human Services. SCC is a member of the Academy of Certified Counsellors and a Counselling Service Member of the International Association for Counselling. Health Advisory All clients coming for counselling services will have their temperatures taken upon arrival at the main entrance of 51 Cuppage Road. Click here to read more about the precautionary measures against the Coronavirus (COVID-19). You can also opt for video counselling as an alternative to face-to-face counselling sessions.

SomethingNew App by Singapore Planned Families Association aims to provide accessible and free text counselling to individuals in Singapore. With over 150+ Professionals and volunteering Counsellors/Practitioners (as of June 2022), the App strives to be the bridge to destigmatize mental health discussions and link individuals to the most appropriate and beneficial mental health resources possible as well as to ensure immediate assurance in the most private and confidential manner via Text Counselling.